Support

A real person reads this inbox. Expect a reply within a few days.

Delete your account

You can delete your monkeydo account and its data at any time. Email support@monkeydo.online from the address linked to your account with the subject “Account deletion request”. We will confirm once your profile, synced tasks and squad memberships have been removed.

Data held only on your device is removed by deleting the app. If you never signed in, there is nothing on our servers to delete.

Report content or a person

Tap a message in a squad and choose Report Message. Squad owners can also remove a member from their squad. If something needs urgent attention, email support@monkeydo.online with the squad name and roughly when it happened.

We do not tolerate harassment or objectionable content. Reports are reviewed and acted on within 24 hours where practical, and accounts that break the community rules can be suspended or removed.

Common questions

Do I need an account?

No. Everything except Squads and cross-device sync works offline with no account at all.

Where did my monkeys go?

If you were signed out, progress is stored on the device only — reinstalling the app or switching phones will not carry it over. Sign in to sync.

Is the AI planning private?

Yes. It runs on-device with Apple Intelligence, so your task text is never sent to a server. It is also off by default; you can turn it on in Settings.

I paid for an icon and lost it.

Purchases restore automatically when you reinstall and open the app. If one is missing, email us with the Apple receipt and we will sort it.

Privacy and terms

See the Privacy Policy and Terms of Service.